7 Reasons Why Your Business Needs a Mobile App
ou are mistaken if you believe that large companies like Bank of America and Walmart are the only ones who use mobile apps. Because they understand that having a mobile-friendly website is just one part of an effective mobile strategy and that their firm also needs a mobile app, small and mid-sized businesses are embracing mobile strategies at an increasing pace.
These days, even the nearby coffee shop or the spa in the city have their own niche mobile applications, which is a reflection of how commonplace small companies are growing. These companies are leading the way in developing their digital marketing.
Here are the top seven reasons why developing your own mobile application is a good idea now rather than later, in case you’re still unsure.
Always be accessible to customers
The average American adult uses a mobile device every day for 3 hours and 43 minutes, according to data. The fact that each user must unlock, scroll and scan their device in order to find the apps they’re seeking doesn’t change even if only a small number of programs presumably account for the majority of this overall use. Being “in the way” may work to your company’s favor since our minds unconsciously record every picture, piece of text, or well-designed app icon that it encounters.
Create a direct marketing channel
Apps perform a wide range of tasks: they can offer user accounts, messengers, news feeds, search tools, general information, pricing, booking forms, and much more.
Having a mobile app puts all the information you want to provide your customers—including exclusive specials and promotions—at their fingertips, which is one of the major advantages. Push notifications allow you to simply remind clients about your goods and services whenever it makes sense, bringing you even closer to a direct engagement.
Provide value to your customers
In keeping with the topic of current knowledge, why not make your existing loyalty programme digital? Allow your consumers to redeem their rewards using your mobile app rather than the outdated point-collection card. The outcome? increased downloads and consumer loyalty.
Build brand recognition
Through a mobile app, your business’s brand exposure may be significantly improved. I’d like to divide this topic into two parts, which when combined will make your software a real victor:
- Brand. A mobile app is like a blank billboard sign. You can do whatever you want with it; you can make it hip, current, useful, daring, or instructive. However, what you actually want to accomplish is to develop an app that has functionality that your users will like and is also elegantly branded.
- Recognition. Customers that are often engaged with your app will be more inclined to buy your products and/or services sooner.
Customers need the means to contact you whether you are selling flowers or spa services. The way you connect with your consumers can dramatically change if your app has a messaging (or help desk) capability. Consider this: For instance, OpenTable based its whole business strategy on this idea. You may reserve a table on their site in fewer than five clicks rather than phoning the restaurant to do so. Consider this: How many consumers would choose to contact you via SMS rather than a phone?
Stand out from the competition
Nowadays, there are still fewer mobile applications available for small businesses, which gives you a huge advantage over your rivals in this area. Be the first business in your area to provide clients with a mobile app. Their admiration for your forward-thinking attitude will be great!
Cultivate customer loyalty
The most important aspect to consider when developing your own mobile app is customer loyalty. Due to the overwhelming amount of advertising all around us—roadside banners, billboards, flashing signs, newspapers, leaflets, coupons, websites, website banners, Facebook advertisements, and email marketing—we gradually lose our influence on customers.
It’s time to get back to building genuine relationships with your clients and turning them into ardent supporters of your goods and/or services. I’m not claiming that a mobile app will save your company, but it may be a method to remain in touch with your clients and be available at all times.
Yet persuaded? Where will you begin now that you have experienced some of the various advantages of having your own company mobile app? These are your two choices:
- Depending on how much focus you want to place on your mobile strategy, you may choose to hire an app development firm or form an internal app development team.
- You may create your own mobile app without worrying about coding or technical details by using one of the numerous available mobile app builders, such as Como or BuildFire.
Regardless of your decision, mobile applications are becoming the norm for nearly all companies. The decision you make today will lay the groundwork for your company’s future success. You must determine if you want to be one of the first.